What To Do If Windows 11 Won’t Wake Up From Sleep
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The computer does not go into sleep mode, does not wake up from sleep mode, or wakes up from sleep mode unexpectedly. The issue might occur after an upgrade to Windows If the computer does not wake from sleep or hibernate mode, restarting the computer, changing settings, or updating the software and drivers might resolve the issue. If you have a notebook computer that cannot return from sleep mode, first make sure it is connected to a power source and the power light is on.
Restarting your computer erases all information in the computer memory, which might restore functionality. If the issue persists after restarting the computer, enable the keyboard to wake the computer. Enabling your keyboard to wake your computer from sleep mode might resolve the issue. In Windows, search for and open the Device Manager. Select the arrow next to Keyboards , and then select the name of your keyboard. Select the Power management tab. If the Power management tab is not available, select the Change Settings button.
The same Keyboard Properties window opens with the Power management tab available. If you are prompted for an Administrator password or confirmation, type the password or provide confirmation.
If the issue persists after setting the keyboard to wake the computer from sleep mode, check for Windows 10 updates. In Windows, search for and open Windows Update settings. In the Windows Update window, select Advanced options. In the Update options area, you can manage the delivery and installation of updates:. Turn on Receive updates for other Microsoft products when you update Windows to have the computer automatically update other Microsoft products drives and apps when updating Windows.
Turn on Download updates over metered connections extra charges may apply to allow updates to download over a metered connection. Turn on Restart this device as soon as possible when a restart is required to install an update.
Windows displays a notice prior to restarting. The computer must be turned on and plugged in for this option. On the My devices tab, find your computer, and then click Updates. Click Check for updates and messages to get the latest updates. After the analysis completes, select the listed updates, download and install the updates, and then follow any on-screen instructions. The Windows Power troubleshooter can be used to find and fix problems with computer power settings.
In Windows, search for and open Troubleshooting. In the Troubleshoot computer problems window, under System and Security , select Improve power usage. In the Power window, click Next. The Power troubleshooter starts detecting issues. When the detection process is complete, recommended actions are displayed.
Follow the on-screen instructions to fix any detected problems. If your computer does not properly go into sleep mode, the power light remains lit and the fan continues to run, running the Windows 10 Show or Hide Updates troubleshooter package might resolve the issue.
In Windows, search for and open the Control Panel. In the Control Panel search field, type services , and then select Administrative Tools from the list. Type the computer model number in the Enter your HP product name, product number or serial number box, for example, HP ProBook , and then select Find. If a list of model numbers displays, select your model number from the list.
On the Software and driver results page, select Microsoft Windows 10 from the Version menu, and then select Change. Install the MEI driver. If you receive a dialog warning about replacing a newer version of the software, accept it. You do not need to uninstall version 11 before installing version 9 or An existing version of the driver must be installed in order to install version 9 or Run the troubleshooter package, and hide updates to the MEI driver.
This step blocks your system from automatically reinstalling or showing updates for version 11 of the MEI driver. If your computer wakes from sleep mode unexpectedly, changing hardware device settings and scanning the computer for viruses might resolve the issue.
Activity from hardware devices such as a wireless mouse, keyboards, network adapters, or high definition audio can cause the computer to return from a power savings state unexpectedly.
This can cause the computer to wake from sleep mode for no apparent reason. Network activity can cause the network hardware to wake the computer, especially when the network is always on for example, cable and DSL connections. Changing the hardware settings might resolve the issue. If you are using an optical mouse, select Mice and other pointing devices. If you prevent the mouse from being able to wake the computer, you can still wake the computer by pressing the space bar on the keyboard or the power button on the front of the computer.
If the computer is using an “always-on” Internet connection, select Network Adapters. To check the high definition audio settings, select Sound, video, and game controllers. Select the name of the device to open the Properties window. If the Power Management tab is not available, select the Change Settings button.
The same properties window opens with the Power Management tab available. Clear the box next to Allow this device to wake the computer. Select OK , close any open windows, and then restart the computer. Repeat these steps for additional devices, if needed. You might need to do this for each of the devices listed: mice, keyboards, network adapters, and sound. Some devices can cause sleep or standby issues. Disconnect the devices to test if they are causing the issue.
Disconnect all non-essential connected devices printers, scanners, USB drives, and so on. Restart the computer with only the original mouse, monitor, and keyboard connected.
Replace one device and test to see if the issue occurs again. Continue adding devices and testing until you find the device that is causing the problem. If the issue persists after non-essential devices are disconnected, continue to the next step. Use Windows Security to scan for and remove any viruses, spyware, or other malware from the computer. Quick scan : A quick scan checks the places on the hard disk drive that malware is most likely to infect.
Full scan : A full scan checks all files on your hard disk drive and all currently running applications. If you suspect that malware has infected your computer, run a full scan.
The scan might take over an hour to complete, and the computer might run slowly during the scan. Custom scan : A custom scan checks specific computer drives and files that you select.
Windows Defender Offline scan : A Windows Defender Offline scan checks for rootkits or highly persistent malware on your computer. Select this option to check for malware outside of the normal Windows system. The scan might take 15 minutes to complete, and the computer restarts as part of the scan.
HP recommends using the Windows Defender Offline scan if you suspect your computer is infected with malware or a virus. Click Quick scan , Scan options , or Run an advanced scan , and then select the type of scan you want to run. If you choose Scan options , continue with these steps to run a full system scan, a custom scan, or a Windows Defender Offline scan. If you choose Custom scan , select the specific drives or folders to scan, and then click Select Folder. If you choose Windows Defender Offline scan , save any open files, and then click Scan.
If a User Account Control window opens, click Yes. Protection history provides a list of all threat Windows Security has ever identified for the computer. For earlier versions of Windows 10, click Threat history. For additional information, click See full history. If threats were detected , choose from the options that display, such as Clean threats or Start actions , to resolve the threat. If the computer does not go into sleep or hibernate modes, troubleshoot by checking power settings, installing software and driver updates, and scanning for viruses.
You can change specific settings in any of the power plans using the following procedure. In the Choose or customize a power plan window, click Change plan settings next to the plan you want to change.
On the Change settings for the plan window, choose the display and sleep settings you want to use. To change more power settings, click Change advanced power settings. On the Advanced settings tab, expand the category you want to customize, expand each setting you want to change, then choose the values you want to use.
If you don’t want the computer to require a password when waking from sleep, you can disable the password requirement.
In Windows, search for and open Manage your account.
Windows 10 hp laptop sleep mode problem free download
replace.me › in-en › document › ish_ If your computer does not properly go into sleep mode, the power light remains lit and the fan continues to run, running the Windows 10 Show or Hide Updates.