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Unfortunately, some users report that they can hear no sound on Netflix while watching a TV show or movie. If you are bothered by the same problem, you should try the following solutions to solve it. If you encounter Netflix no sound while watching a video, you should try adjusting your audio settings to solve the problem at first. You should click the dialog icon and check if surround sound 5.

And you need to change it to a non After that, check if the sound works properly. If there is still no sound on Netflix, try the next solution. Realtek Digital Output no sound issue has been reported by plenty of users. This post is written to introduce several feasible methods to resolve the problem.

When Netflix has no sound, you can also try changing the sound settings to solve the problem. Here are the detailed steps. Windows Set audio to Studio Quality Windows 10 Only. From the lower right corner of your taskbar, right-click on the speaker. Click OK to save the setting. What to do next. PlayStation 3. Change your audio settings. If you have to change your audio setting to stereo every time you play a movie or TV show, there may be a setting on your device that is causing it to default to 5.

Contact your device manufacturer for assistance in adjusting this setting to default to stereo audio. Confirm your HDMI audio settings. From the PlayStation home screen, navigate to Settings.

Navigate to Sound Settings. Select Audio Output Settings. Press X to save the settings. Enable 5. Make sure Dolby Digital 5. Make sure Dolby Digital Plus is unchecked.

Press the Right arrow. Press OK if prompted. Enable stereo sound. Xbox One. Select Audio output. Select HDMI audio. Try Netflix again If you still have no sound, repeat the steps above, choosing the other option in Step 6 before you continue troubleshooting below. Change the option in the drop-down menu to Stereo Uncompressed.

Android phone or tablet. Check your volume Make sure the Media volume is turned up on your phone or tablet. Launch the Netflix app and select a movie or TV show. Apple TV. Troubleshoot your hardware connection. There might be an issue with the connection between your device and the TV.

Try reversing the ends of the HDMI cable. Try a new HDMI cable. Troubleshoot your device connections. If you are using an external audio receiver, sound bar, or speakers: Ensure that your speakers are connected to your receiver properly. Check any HDMI or optical connectors to ensure that they are plugged in correctly.

From the Apple TV home screen, select Settings. Select Dolby. Select Auto to enable surround sound. If these steps don’t work: Repeat steps 1—3 above. Select Off to disable Dolby. Select Video and Audio.

The sample rate is the rate of capture and playback. Whereas the bit depth is the number of bits used to describe each sample, also known as sample size. So, this bit depth determines the precision of values about each sample. If the bit depth is too low, information will be lost and the reproduced sample will be degraded. For instance, a bit depth can contain any one of 65, unique values. However, a bit depth provides a higher range up to 16,, unique values.

Moreover, for the sample rate, it has to be greater than twice the highest frequency of the signal being sampled.

The instructions for changing your audio settings are given below:. In that case, you can choose the 24 bit, Hz option instead. This situation occurs when the two are connected using a Toslink cable. This means that the streamer signal may arrive approximately 40 to 50 milliseconds earlier in the hearing aids than the signal from the TV speakers. As a result, the sound does not match the picture on the screen when streaming Netflix programs.

Therefore, to sync the audio from the TV connector and the TV speaker, we suggest setting the audio output delay to milliseconds instead. The general steps to do so are as follows. Note: These instructions will differ slightly for different users and TV models. You can find more information by referring to your respective Smart TV user guide or through a quick Google search. Furthermore, you should also ensure that the latest software update has been downloaded and installed on your Smart TV Step Next, another sound setting that may cause Netflix audio problems is the Dolby Digital audio enhancement feature.

Hence, when playing these Netflix movies with Dolby Digital enabled, it can lead to audio problems, such as losing sound halfway through the show or bad sound quality. As for turning off Dolby Digital, the steps are as follows:. By default, your Apple TV will match the dynamic range to the highest refresh rate supported by your device. In contrast, when watching content that supports Dolby Vision, it switches to that display format instead.

However, during content matching, you may experience problems such as flickering as your television switches between formats. However, for now, we suggest disabling the match frame rate feature altogether for your convenience:. However, the audio produced is out-of-sync. This feature allows your headset to identify and correct audio problems that occur when your Apple TV uses secondary speakers. For those of you who are streaming on your Roku TV device and face Netflix audio problems, this fix is for you!

Roku TV has built-in audio devices like the Roku Streambar that aims to improve the audio performance. It also gives you the option to adjust your listening experience based on your preferences. One of the audio settings available is the Volume Mode setting.

It provides automatic leveling and night mode to lower the volume during loud scenes and boost the volume of quieter scenes. However, sometimes this feature backfires and gives you the impression that your Netflix movie keeps losing sound at certain parts of the movie. Hence, to determine whether that is the case, we recommend deactivating the Volume Mode setting by following the instructions below:. Streaming devices typically have their own ways of handling external audio output.

In most cases, the default and automatic settings are more than sufficient in dealing with audio issues. Then, you can make changes to the Dolby Digital audio settings and see if it solves your problem. PCM stands for pulse-code modulation. The goal of PCM is to replicate the properties of an analog audio signal as closely and accurately as possible.

This format allows for digital signals to work with your analog systems and vice versa. PCM is uncompressed. Therefore, it takes up more bandwidth transmission space. Another possible cause for the Netflix audio issues on your PC is the Autoplay feature. The autoplay feature basically starts playing audio or video content without any human input.

So, the purported benefits of autoplay are more user engagement and retention. However, in reality, autoplay can be a disturbance. In this case, autoplay running on another site can hog or occupy your audio devices as it plays content from that site instead of Netflix. Apparently, at some point, Netflix has also implemented the autoplay feature that plays trailers and episodes automatically.

However, they have added the ability to turn off autoplay as well. On that note, to turn off autoplay on Windows, you can follow these steps:. Essentially, the function of Fast Startup in Windows is to boot the system quickly. However, sometimes it overlooks some essential modules needed to operate the system audio. As a result, it can cause Netflix audio to be desynchronized when streaming.

This is because the Netflix no sound or audio out-of-sync issue may have arisen from the wrong sound device configurations. However, before proceeding, you can also try disabling all other system sounds such as notifications and only use Netflix audio. Then, move on to try the following steps to disable application control :. Another possible cause for your Netflix audio problem is unsuitable performance settings on your device.

For one, this problem can occur if you have the performance settings set to Best Performance. This is because Windows 10 includes many visual effects, such as animations and shadow effects. While these effects look great, they tend to consume additional system resources that can slow down your PC. Plus, Netflix requires a sufficient amount of system resources to run smoothly. When system resources become insufficient during streaming, it can lead to audio issues on Netflix.

Hence, we suggest changing your performance settings by following these steps:. Occasionally, you would want to enjoy the content with a big group of people. Therefore, you connect your Netflix player such as a PC to a bigger screen like a projector. This connection is established using an HDMI cable. It allows you to connect all devices for both audio and video using only one cable.

It enables a device to recognize and communicate media with other devices. With that said, there are several causes for a faulty HDMI connection:. For one, your HDMI cable may not be connected properly. Hence, we suggest checking the HDMI cable connections and making sure the cables are tightly fitted at both ends.

To overcome this, you can opt to purchase locks for your HDMI cables or switch to self-locking cables. Secondly, your video resolution settings may not match the built-in resolution of your TV. Consequently, this can lead to Netflix programs having no sound as well.

This can be done by heading to the settings menu of your HDMI device. From there, inspect if the video resolution is set to Auto. As an extra trick, some users have reported that switching the startup sequence of connected devices resolves the Netflix audio problem for them.

For instance, you may have a habit of turning on the TV first followed by other connected devices. Hence, for this time around, you can change it up and turn on your secondary devices first followed by the TV and vice versa.

This step can be repeated multiple times with different start up combinations until you have decided on the best turn on sequence. The reason is that good quality audio devices can provide better sound quality and improve your overall streaming experience. These wires are crucial in sending audio signals from the Netflix player to the audio output devices. However, wear and tear along with bad handling of wires can result in audio problems when streaming Netflix movies. To resolve this problem, first, try to reset the cables in their proper position.

Simply unplug and then plug them back into their respective correct ports. To prevent confusion between various cables, you can also color code the different cables.

At this point, you should also ensure that the port connection is fitted tightly and in place. Some cables also tend to have minor movements when plugged in. This is because constant connection, removal and reconnection wears down these cables. So overtime, the small pins at the ends can corrode.

Consequently, they cannot send signals to the system. So, these audio devices can come in various forms, though usually a sound card is involved. This sound card enables a computer to process audio data and output the information through speakers as auditory sound.

Therefore, with the audio driver, your computer can recognize and utilize all the options and features offered by the sound card and audio device. In terms of updates, many manufacturers of audio devices will also frequently update and improve the audio drivers used by their devices.

These driver updates are available for download on manufacturer websites. So, these updates can help to fix problems with the device software and introduces new features that take better advantage of the hardware.

Hence, we suggest checking whether the drivers are properly installed. In some cases, you will need to reinstall a fresh copy of the audio drivers if necessary. In that case, you can simply contact the computer or device manufacturer for assistance.

For Windows PCs, you can automatically check and install pending driver updates with just a few clicks through the Device Manager settings:. Similarly, you can uninstall drivers through the Device Manager as well. Through a clean reinstallation of the drivers, you can resolve any corrupted installation issues with the driver software.

After the device driver is uninstalled from your system, restart your PC. Once your computer restarts, connect it to an internet connection to allow the Windows OS to automatically reinstall the generic device driver from the Microsoft server.

Then, type devmgmt. Furthermore, Netflix audio problems can be caused by out-of-date software or firmware. Now, these are two different things. As a result, they can lead to audio issues on Netflix. For starters, software updates introduce bug fixes for your device. However, these changes are usually hidden. Suppose you may be skipping updates most of the time. Hence, it may not be able to process new audio formats used in Netflix titles.

Plus, manufacturers also tend to add new drivers Step 26 for different devices via software updates. Hence, it makes software updates crucial if you plan on connecting your device to other newer audio devices to stream Netflix.

All in all, to update your device software, follow these steps:. However, you should find the steps are generally like the above. Netflix makes use of Microsoft Silverlight , so make sure that you have the latest version of Microsoft Silverlight on your Windows computer. From there, you should allow Windows to check for any available updates.

Windows will proceed to install any pending updates available for your PC. The following are links to official guides you can refer, to check for pending OS updates on your set-top box:.

Their software version will remain as it is and will not receive updates. Therefore, some of you may find this fix irrelevant for your TVs. It hardly improves the performance of your device but only increases its compatibility with new hardware. The reason is that firmware updates cannot undergo any form of interruption. Suppose the update takes place but your device shuts down or resets before completion.

In that case, you may end up bricking your device, rendering it unusable. The audio output settings determine where the sound will be played. To do so, you can follow these steps on your Windows PC:.

You can switch your audio output through the TV Settings. Lastly, change it to YCBCr. When experiencing problems with your Netflix audio, we recommend turning off the hardware acceleration feature equipped on most browsers. It improves the performance of a software beyond its original capabilities. For example, the Chrome browser will utilize the graphics processing unit GPU of your computer to tackle graphics-intensive tasks when playing online games. By distributing some tasks, your CPU will be able to work on other functions.

However, while this feature sounds like plenty of help in most cases, it can cause your browser to lag, freeze or crash. Occasionally, driver incompatibilities can also lead to this feature misbehaving. All these downsides of hardware acceleration can be the culprit behind your Netflix audio issues. In that case, you can disable it using the steps below and see if that solves the problem:.

Additionally, without having to navigate through the settings menu, you can search for the Hardware Acceleration option through the provided search bar as well.

Users are no longer allowed to enable or disable the hardware acceleration feature as of macOS Catalina. One of the most common browser extensions applied is the adblocker extension. Keeping these drivers updated is important if you want to have the best audio experience possible without a lot of glitches or bugs.

Download and install the audio drivers for your model of laptop and restart it to check if you fixed the audio issues with the Netflix app. Your device needs to support Dolby 5. To know if your computer supports 5. The Netflix app would usually let you select 5. For other devices, check the product packaging or the audio settings to see if it supports 5.

Netflix is a great service, but it will have its fair share of issues caused by bugs or other issues with your device.

 
 

Netflix Audio Problems: 7 Common Audio Issues & Solutions.Netflix No Sound: How to Fix in minutes – Robot Powered Home

 

Selecting one of these settings will allow you to send a signal that is easier to decode, and therefore quicker to play through the speakers. This should fix audio delay, but you may also be experiencing a delay from other audio settings on your Smart TV. The more functions you use, the more complicated the signal will be.

As a baseline, you could try returning the audio settings back to their factory presets. This option should be in the same menu as these other audio settings.

Not all TVs will have this function, but this will offset the sound or video by increments so that you can match them up once again. Unfortunately, most TVs will only allow this shift in one direction, delaying the audio even more. However, if your TV allows you to shift this delay in both directions, you will be able to counteract the audio delay between the TV and the external speaker.

Performing a hard reset on your Smart TV will completely discharge the TV, allowing it to fully reset. This process clears any errors that may have occurred internally, affecting the audio output.

To perform a hard reset, follow the steps below. Step 1: Unplug your Smart TV from its power source. Step 2: Disconnect all devices from the TV. Step 4: Wait another 10 minutes for the TV to fully discharge. Step 5: Plug the TV back in and reconnect all devices.

Some TVs turn off the built-in TV speakers when external speakers are active, and if the audio is set to output through the TV speakers, no audio will be produced.

Usually, turning off Bluetooth is enough to disconnect all Bluetooth devices, but just to be sure, unpair the audio device as well.

The Netflix app uses a player to stream movies and videos to your device, and it has its own audio settings that decide what type of audio is streamed to your device. You can choose between 5. Try changing it to another audio stream to see if the audio comes back when playing content on the app. If you watch Netflix on your PC, incorrectly configured audio settings can also make the Netflix app not output any audio to your devices.

Netflix requires a reliable internet connection for all of it to work properly, including the audio. If the manufacturer can’t fix the problem or changing the audio settings didn’t work, you’ll need to use a different device to watch Netflix.

Netflix uses cookies and similar technologies on this website to collect information about your browsing activities which we use to analyse your use of the website. Learn more about our use of cookies and your information. You can change your cookie preferences. Change your cookie preferences. Help Center. Join Netflix Sign In. Back to Help Home. A country must be selected to view content in this article.

Chromebook or Chromebox. Check if other TV shows or movies work. If you get the same problem with other TV shows or movies, skip these steps. If other TV shows or movies play normally, you can tell us about the problem. Follow the instructions, then click Report Problem. Is your volume on and turned up? Make sure the volume is turned up on both the Netflix. Ensure the volume on your computer is also turned up. There may be volume controls on your keyboard.

Close other browser tabs, applications or programs. If you use security software. Enable Loudness Equalization. From the desktop, right-click on the speaker icon on the taskbar. Select Playback Device. Click Properties.

Select the Enhancements tab. Check the box for Loudness Equalization. Make sure Disable all enhancements is unchecked. Try Netflix again. The Enhancements tab may not be available on all computers. If you do not see the Enhancements tab, your audio drivers or sound card may not support this feature.

Windows 8. Change your audio settings Windows App Only. Launch the Netflix app. Select a TV show or movie. While your TV show or movie is playing, move your mouse over the screen. Windows Set audio to Studio Quality Windows 10 Only. From the lower right corner of your taskbar, right-click on the speaker.

Click OK to save the setting. What to do next. PlayStation 3. Change your audio settings. A loose Ethernet cable will not be able to transmit data to your device correctly either, leading to an unstable connection and audio issues on your Netflix stream.

Additionally, another wiring you should check for is the wire connected to your router. Next, you should check for any other devices connected to the same Internet connection. The reason is that when more than one person or device is using the internet connection, the connection speed can get limited.

Consequently, the Internet speed will decrease for each individual. Another Netflix feature that consumes high amounts of bandwidth is HD Streaming. Once you have access to higher internet speeds, then you may re-enable it. To disable HD streaming on Netflix, the method to do so is provided below:. Then, verify if the problem persists. If it does and you still experience sound issues on Netflix, you may move on to other fixes in this post.

Another fix that we recommend is testing the audio stream on another Netflix movie or TV show. You can do so by randomly picking another Netflix title on the platform. This is because certain titles on Netflix can encounter problems with the content. Hence, they become unplayable or malfunction during playback.

For higher accuracy, we suggest repeating this fix and trying out more than one other show. Suppose you encounter the same issue for every title you stream. In that case, you should try out the other recommended fixes. On the other hand, perhaps other titles play without any such audio issues. Then, we recommend heading over to Step 35 and reporting the issue to Netflix to clarify the reason behind the error.

There are a few common audio options provided by Netflix that are available in your native language with either 2. In that case, you should check the audio settings on Netflix and change them if necessary. For one, Netflix always chooses stereo 2. However, not all of us are streaming Netflix movies on our mobile phones or computers that use stereo.

For one, the Netflix title itself must have the 5. However, not all titles have a 5. Titles that support surround will display either a Dolby Digital Plus icon or a 5. Even so, not every episode or season of a 5. Secondly, you also need to make sure that your device is compatible with a 5. Currently, 5. For more information on the 5.

To check if your device supports this feature, you can look for the 5. Plus, you also need a receiver that supports Dolby Digital Plus and a connection speed of 3. In that case, you should try changing your Netflix audio settings. Audio formats are written as bit depth , sample rate. For example, 16 bits , Hz. Studio quality audio refers to an audio format with a higher bit depth and sample rate. However, the computer can only understand digital signals, namely in binary with only 0 and 1s. Therefore, it has to convert the analog signal to the digital domain.

Each audio sample will contain an instantaneous amplitude level. This amplitude level undergoes a process called quantization to produce the value of the nearest measuring increment.

Consequently, a copy of the original waveform can be produced by repeating these steps at the same rate and order. The sample rate is the rate of capture and playback. Whereas the bit depth is the number of bits used to describe each sample, also known as sample size.

So, this bit depth determines the precision of values about each sample. If the bit depth is too low, information will be lost and the reproduced sample will be degraded. For instance, a bit depth can contain any one of 65, unique values. However, a bit depth provides a higher range up to 16,, unique values. Moreover, for the sample rate, it has to be greater than twice the highest frequency of the signal being sampled. The instructions for changing your audio settings are given below:.

In that case, you can choose the 24 bit, Hz option instead. This situation occurs when the two are connected using a Toslink cable. This means that the streamer signal may arrive approximately 40 to 50 milliseconds earlier in the hearing aids than the signal from the TV speakers. As a result, the sound does not match the picture on the screen when streaming Netflix programs.

Therefore, to sync the audio from the TV connector and the TV speaker, we suggest setting the audio output delay to milliseconds instead. The general steps to do so are as follows. Note: These instructions will differ slightly for different users and TV models. You can find more information by referring to your respective Smart TV user guide or through a quick Google search. Furthermore, you should also ensure that the latest software update has been downloaded and installed on your Smart TV Step Next, another sound setting that may cause Netflix audio problems is the Dolby Digital audio enhancement feature.

Hence, when playing these Netflix movies with Dolby Digital enabled, it can lead to audio problems, such as losing sound halfway through the show or bad sound quality. As for turning off Dolby Digital, the steps are as follows:. By default, your Apple TV will match the dynamic range to the highest refresh rate supported by your device.

In contrast, when watching content that supports Dolby Vision, it switches to that display format instead. However, during content matching, you may experience problems such as flickering as your television switches between formats. However, for now, we suggest disabling the match frame rate feature altogether for your convenience:. However, the audio produced is out-of-sync. This feature allows your headset to identify and correct audio problems that occur when your Apple TV uses secondary speakers.

For those of you who are streaming on your Roku TV device and face Netflix audio problems, this fix is for you! Roku TV has built-in audio devices like the Roku Streambar that aims to improve the audio performance. It also gives you the option to adjust your listening experience based on your preferences. One of the audio settings available is the Volume Mode setting. It provides automatic leveling and night mode to lower the volume during loud scenes and boost the volume of quieter scenes.

However, sometimes this feature backfires and gives you the impression that your Netflix movie keeps losing sound at certain parts of the movie. Hence, to determine whether that is the case, we recommend deactivating the Volume Mode setting by following the instructions below:.

Streaming devices typically have their own ways of handling external audio output. In most cases, the default and automatic settings are more than sufficient in dealing with audio issues. Then, you can make changes to the Dolby Digital audio settings and see if it solves your problem. PCM stands for pulse-code modulation. The goal of PCM is to replicate the properties of an analog audio signal as closely and accurately as possible. This format allows for digital signals to work with your analog systems and vice versa.

PCM is uncompressed. Therefore, it takes up more bandwidth transmission space. Another possible cause for the Netflix audio issues on your PC is the Autoplay feature. The autoplay feature basically starts playing audio or video content without any human input. So, the purported benefits of autoplay are more user engagement and retention. However, in reality, autoplay can be a disturbance.

In this case, autoplay running on another site can hog or occupy your audio devices as it plays content from that site instead of Netflix. Apparently, at some point, Netflix has also implemented the autoplay feature that plays trailers and episodes automatically. However, they have added the ability to turn off autoplay as well. On that note, to turn off autoplay on Windows, you can follow these steps:.

Essentially, the function of Fast Startup in Windows is to boot the system quickly. However, sometimes it overlooks some essential modules needed to operate the system audio. As a result, it can cause Netflix audio to be desynchronized when streaming. This is because the Netflix no sound or audio out-of-sync issue may have arisen from the wrong sound device configurations.

However, before proceeding, you can also try disabling all other system sounds such as notifications and only use Netflix audio. Then, move on to try the following steps to disable application control :. Another possible cause for your Netflix audio problem is unsuitable performance settings on your device. For one, this problem can occur if you have the performance settings set to Best Performance. This is because Windows 10 includes many visual effects, such as animations and shadow effects.

While these effects look great, they tend to consume additional system resources that can slow down your PC. Plus, Netflix requires a sufficient amount of system resources to run smoothly. When system resources become insufficient during streaming, it can lead to audio issues on Netflix. Hence, we suggest changing your performance settings by following these steps:. Occasionally, you would want to enjoy the content with a big group of people. Therefore, you connect your Netflix player such as a PC to a bigger screen like a projector.

This connection is established using an HDMI cable. It allows you to connect all devices for both audio and video using only one cable. It enables a device to recognize and communicate media with other devices.

With that said, there are several causes for a faulty HDMI connection:. For one, your HDMI cable may not be connected properly. Hence, we suggest checking the HDMI cable connections and making sure the cables are tightly fitted at both ends. To overcome this, you can opt to purchase locks for your HDMI cables or switch to self-locking cables. Secondly, your video resolution settings may not match the built-in resolution of your TV.

Consequently, this can lead to Netflix programs having no sound as well. This can be done by heading to the settings menu of your HDMI device.

From there, inspect if the video resolution is set to Auto. As an extra trick, some users have reported that switching the startup sequence of connected devices resolves the Netflix audio problem for them.

For instance, you may have a habit of turning on the TV first followed by other connected devices. Hence, for this time around, you can change it up and turn on your secondary devices first followed by the TV and vice versa. This step can be repeated multiple times with different start up combinations until you have decided on the best turn on sequence. The reason is that good quality audio devices can provide better sound quality and improve your overall streaming experience.

These wires are crucial in sending audio signals from the Netflix player to the audio output devices. However, wear and tear along with bad handling of wires can result in audio problems when streaming Netflix movies.

To resolve this problem, first, try to reset the cables in their proper position. Simply unplug and then plug them back into their respective correct ports. To prevent confusion between various cables, you can also color code the different cables. At this point, you should also ensure that the port connection is fitted tightly and in place. Some cables also tend to have minor movements when plugged in. This is because constant connection, removal and reconnection wears down these cables.

So overtime, the small pins at the ends can corrode. Consequently, they cannot send signals to the system. So, these audio devices can come in various forms, though usually a sound card is involved.

This sound card enables a computer to process audio data and output the information through speakers as auditory sound. Therefore, with the audio driver, your computer can recognize and utilize all the options and features offered by the sound card and audio device.

In terms of updates, many manufacturers of audio devices will also frequently update and improve the audio drivers used by their devices. These driver updates are available for download on manufacturer websites. So, these updates can help to fix problems with the device software and introduces new features that take better advantage of the hardware. Hence, we suggest checking whether the drivers are properly installed. In some cases, you will need to reinstall a fresh copy of the audio drivers if necessary.

In that case, you can simply contact the computer or device manufacturer for assistance. For Windows PCs, you can automatically check and install pending driver updates with just a few clicks through the Device Manager settings:.

 

Sound not working on netflix – sound not working on netflix

 

So, I did a ton of research to figure out how to get it working again. Generally, you should first try another TV show or movie to see if the issue is with the specific program. Doing so is very likely to fix it. It may surprise you to learn that each of the movies and TV shows is actually a file which can be in a range of formats such as. When you watch a TV or movie you are simply downloading it in real time much like watching a video on Youtube. However, if the original video file is broken or there is a problem with the original file it can have no sound.

This issue is quite rare but easy to check for. To check if this is what is causing the issue, simply play a different show or movie and see if it has sound. And watch something else in the meantime while they fix it. There are two separate places where the volume can be turned up or down. Therefore, you should check both. It can be that the volume is right for one of them but not for the other.

Your TV can have a minor glitch even when everything else is running fine. But, once you restart everything starts working again. So, go ahead and unplug your TV at the wall. Wait for around 30 seconds, plug it back in and turn it on or wait for it to return to the home screen if it turns on by itself. After that, open Netflix and see if the sound is working now. A Chromecast is in essence a small computer, and like a computer it can freeze, and programs can have fatal errors.

Once, you restart it though all the errors go away. Quickly unplug your Chromecast and plug it back in. But, also be aware that this is a solid fix to do if you ever have any issue with your Chromecast or any other smartphone type device. As it fixes a large amount of issues based on my personal experience. If you have a spare HDMI cable lying around, then use it instead and see if it works fine now.

But, sometimes you can get no sound. The most common is that you or someone in your home accidentally turned the volume down on one, or both your TV and your Chromecast. But, other than that there are a few steps if none of the above worked for you. Another common sound issue that happens when streaming video is the sound can be out of sync. And playing Netflix with your Chromecast is no different.

The first thing to do is check whether the same issue occurs when you watch another TV show or movie. Certain TV shows and movies can have an error such as not playing, or the audio being out of sync.

They subsequently need to be repaired by Netflix. Netflix asks if you come across such a file to let them know so they can fix it. I recommend following them step by step. They are each numbered 1 to 5. It can also be an issue with the cords on your receiver or soundbar. If you have a bluetooth speaker lying around you can also attempt to play audio through your Bluetooth speaker rather than the speakers you normally use.

And they will correspond with you to get to fix the issue. Chromecast YouTube Not Working. Chromecast Netflix Not Working. Chromecast Hulu Not Working. Chromecast Disney Plus Not Working. Try a different TV show or movie It may surprise you to learn that each of the movies and TV shows is actually a file which can be in a range of formats such as.

Check the volume is turned up on both your TV and your Chromecast There are two separate places where the volume can be turned up or down. Turn your Chromecast on and off A Chromecast is in essence a small computer, and like a computer it can freeze, and programs can have fatal errors.

 
 

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